Privacy Policy

1. Overview

Taptacle ("we," "us," or "our") is a social media management app developed by Mad Love Concepts LLC. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Taptacle iOS application and related services at taptacle.app.

By using Taptacle, you agree to the practices described in this policy. If you do not agree, please discontinue use of the app.

2. Information We Collect

Account Information

• Email address when provided by Sign in with Apple or Sign in with Google
• Display name when provided by Apple or Google
• A unique provider ID when you use Sign in with Apple or Sign in with Google

Social Account Tokens

• OAuth access tokens for Facebook and X (Twitter) accounts you choose to connect
• These tokens are stored server-side and used only to publish content on your behalf

Content You Create and Store

• AI prompts, generated images, and generation history stored locally on your device when you choose in-app storage
• Generated images saved to your Apple Photos library if you choose the Photos storage option
• Post text, uploaded images, connected-platform metadata, and scheduling details when you use social publishing features

Usage Data

• Basic service activity needed to operate the app, such as generation counts, post timestamps, and quota usage
• Operational review data used to protect the service from abuse, including alerts when image generation volume exceeds internal review thresholds
• We do not use third-party analytics SDKs or advertising trackers

3. AI Prompt Data

When you use the AI generation feature, the text prompts you enter are transmitted to third-party AI providers you have enabled:

• OpenAI (ChatGPT) — governed by OpenAI's Privacy Policy
• xAI (Grok) — governed by xAI's Privacy Policy
• Google (Gemini) — governed by Google's Privacy Policy

We do not store your AI prompts or generated images on our servers as part of normal AI generation. If you choose in-app storage, prompts and generated results may be stored locally on your device so they appear in your history.

4. How We Use Your Information

• To authenticate you and maintain your account
• To verify whether your account is an authorized administrator account
• To publish posts to connected social platforms on your behalf
• To store and display your generation history and saved images on your device when you choose in-app storage
• To send scheduled posts at your specified times
• To monitor aggregate usage, investigate potential abuse, and temporarily restrict image generation when necessary to protect the service
• To communicate important service updates (we do not send marketing emails)

We do not sell, rent, or share your personal data with third parties for advertising purposes.

5. Data Storage & Security

Server-side account and publishing data is stored on Cloudflare infrastructure. Authentication tokens on your device are stored in the iOS Keychain, which is hardware-protected and generally inaccessible to other apps under normal iOS security controls.

If you choose in-app storage, generated images and generation history are stored locally on your device. If you choose the Photos option, generated images are written to your Apple Photos library and are then governed in part by your device and iCloud photo settings.

6. Sign in with Apple

When you use Sign in with Apple, Apple may provide us with a unique identifier and optionally an email address (which may be a private relay address). We only store what Apple provides and use it solely to identify your account. We never receive your Apple ID password.

7. Sign in with Google

When you use Sign in with Google, we receive your name, email address, and a unique Google account identifier via OAuth 2.0. We use this information only to create and identify your Taptacle account. We do not access your Google Drive, Gmail, or any other Google services.

8. Facebook & X (Twitter) Integration

When you connect Facebook or X, we store the OAuth access token provided by those platforms. This token is used exclusively to post content you explicitly create and publish within the app. We do not read your feeds, messages, follower lists, or any other data beyond what is required to publish posts.

9. Data Retention & Deletion

You can delete your account at any time from the Settings screen within the app. Upon account deletion, we remove from our active systems:

• Your user record and server-side authentication state
• Connected social account tokens and related publishing records
• Server-side post history, uploaded media references, admin alerts, and account control records associated with your account

Deleting your account does not remove images saved to your personal Photos library or other data stored locally on your device outside our servers. You can manage those copies directly on your device.

10. Service Protection & Admin Review

To keep Taptacle reliable and prevent abuse, we maintain limited internal operational controls. For example, if an account exceeds certain image-generation thresholds, an internal alert may be created for review by an authorized administrator.

Authorized administrators may review operational account metadata such as account email, generation counts, alert history, and lock status. If necessary, image generation can be temporarily restricted and a short explanation can be attached to the account so the user sees why access was paused.

11. Children's Privacy

Taptacle is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Taptacle after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Website: taptacle.app
• Company: Mad Love Concepts LLC